It’s very easy to get into an argument! There is a certain satisfaction in stating your position and trying to convince the other person (or group of persons) that you are right. In this blog you will learn a few easy strategies that can take you from arguments to effective conversations.Read More
I love words. I like reading them, shaping them into sentences and articles, pondering their meaning, playing with their rhythms, clarifying them, translating them. . . and so on. And yet, words are not enough! See what else you need.Read More
What makes a boss most successful? A few years back Google undertook a study to find out the answer to that question. what makes a boss most successful. They were surprised by the results. This post shares not only what they found, but specific strategies that can help people deal with complex issues.Read More
Some leaders have a knack for saying the wrong thing at the wrong time. Can you imagine how many problems you could avoid or easily deal with if you keep your mouth shut? Today we are going to see when it pays to follow this sage advice: “If you’re wondering whether or not you should keep your mouth shut– you should.”Read More
We started the month of July sharing 3 obstacles to change: Negativity, Exclusion, and Confusion. Then followed up with how to turn Negativity into Positivity, and Exclusion into Inclusion. Today we are sharing why clarity is important for change and how to have clarity instead of confusion.
A lack of clarity makes us feel uncertain, so rather than risk making a mistake, the natural human response is to say 'NO'! Learn how to use clarity for change.Read More
June is the month of effective communication, and July reminds us of the importance and price of freedom. Today I decided to mix the two and reflect on freedom of speech in organizations.Read More
June is Effective Communications Month! Last week we shared the first three of 7 communication mistakes that derail effective communication. This week we will consider the last four: making assumptions, wrong environment, negative focus and contrary purposes.Read More
Effective business communication costs very little and the results can transform both you and your business. Communication and interpersonal skills are at the top of the list of what matters most today in leadership. Yet there are costly communication mistakes that are behind some of the worst problems leaders encounter. By learning to correct them, you will save time and money, your influence will increase, and you will have better relationships.
Today I'm going to share the first 3 and next week the next 4 mistakes.Read More
We all know the frustration of hitting a barrier, a roadblock while traveling. It prevents progress. It usually means a stop in traffic that can extend for miles. In conversations, it's not uncommon for barriers to arise when opinions and worldviews clash. We are human, and because of it, we have an innate need to protect and affirm our beliefs and opinions. Many times this can result in defensive behaviors and uneasy situations. Learn how to overcome your communication barriers.Read More
Why do leaders need to build relationships?
Leaders who try to go it alone seldom accomplish much. Only until they build productive relationships with the people they lead can they begin to tap into the true potential of the group. But what does it take to build those relationships at work? On this blog post Dr. Ada is summarizing the most relevant findings from recently published research. It includes specific ideas on how to build relationships.Read More
Nice words, ugly words, kind words, curse words, thankful words, sad words, positive words, negative words. . . What kind of words you use, said with what tone of voice, at what time, and how many of them. . . it all matters. Whether the environment of your business is productive and uplifting or negative and miserable depends, in great measure, on the words you use.Read More
All executives I talk to want to feel they are in the "better boss" category. The trick is to know better compared to what. And better judged by whom. In my ongoing quest to answer those questions I started looking at what different successful organizations considered a "better boss" was like. A report on a study Google undertook to find out what makes a boss most successful gives us a reliable measure to judge if you are a better boss or not.Read More
There's a literary legend that Ernest Hemingway was once challenged in a bar to write a story in only six words, a (very) brief novel that would tell a complete story.He famously wrote - some say, on the spot -“For sale: baby shoes, never worn.”Read More
Effective business communication costs very little and the results can transform both you and your business. In today’s post, I am sharing the worst communication mistakes behind some of the biggest problems leaders encounter. By learning to avoid them, you will save time and money, your influence will increase, and you will have better relationships too.Read More
Much of what Dale Carnegie wrote in his book How to Win Friends and Influence People is just as useful today for effective business communication as it was when it was first published in 1937. This is because Dale Carnegie had an understanding of human nature that will never be outdated. Today I'm sharing with you some of his quotes about CommunicationRead More